Privacy Policy

1. Introduction

Welcome to Optima Webdesign. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website or use our services (including our WhatsApp integration) and tell you about your privacy rights.

2. The Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: First name, last name, username or similar identifier.
• Contact Data: Billing address, email address, and telephone numbers.
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location.

3. How We Use Your Data (WhatsApp API)

We explicitly use your contact information (specifically phone numbers) to facilitate communication via the WhatsApp Business API. This includes:

• Sending appointment reminders and project updates.
• Providing customer support and responding to inquiries.
• Sending transactional notifications related to your account.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

5. Third-Party Services

Our service integrates with third-party providers, including Meta Platforms, Inc. (WhatsApp). When you use these features, your data is processed in accordance with their respective privacy policies. We encourage you to read the privacy policy of every website you visit.